krikyo Terms and Conditions

These terms and conditions ("Terms") apply to your use of the krikyo platform and all its services. By accessing the website or creating an account, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please refrain from using the krikyo platform.

krikyo is a trusted online betting and casino platform for players in Bangladesh. Our goal is to ensure a safe, transparent, and entertaining environment. These Terms have been created with that goal in mind.

1 Eligibility and Age Requirement

The following eligibility criteria must be met to participate on the krikyo platform:

• You must be at least 21 years old. This platform is open only to those aged 21 and above.
• You must be a valid individual who is legally capable of entering into a contract.
• You must not have any legal restrictions that prohibit playing online betting or casino games.
• You are playing on your own behalf and with your own funds — not as a representative of anyone else.

Geographic Restrictions

krikyo primarily serves players in Bangladesh. Using the platform from regions where online gambling is legally prohibited is at your own risk. krikyo bears no legal responsibility in this regard.

2 Account Registration and Management

One Account Only

Each individual may open only one account. If a person holds multiple accounts, they will be closed and any associated bonuses or winnings may be cancelled. If multiple members of the same household play from the same device or IP address, they may be required to go through our verification process.

Providing Accurate Information

You must provide true, accurate, and complete information when registering your account. If any information changes, notify our support team immediately. Providing incorrect or false information may result in account closure.

Account Security

Keep your login credentials (username and password) completely confidential. If someone accesses your account without authorisation or you notice suspicious activity, notify our 24/7 live chat immediately. You are responsible for the security of your own account.

Identity Verification (KYC)

krikyo follows a Know Your Customer (KYC) identity verification process to ensure secure transactions. The following documents may be required for verification:

• National ID card (NID), passport, or driving licence
• Mobile banking account details (bKash / Nagad / Rocket)
• Most recent bank statement (if required)

If KYC verification is not completed, the withdrawal process may be delayed. The verification process is solely for the security of your account.

3 Deposit and Withdrawal Policy

Deposit Methods and Limits

krikyo currently accepts deposits via the following methods:

• bKash — Minimum deposit: ৳100
• Nagad — Minimum deposit: ৳100
• Rocket — Minimum deposit: ৳100

The minimum deposit amount for each method is ৳100 (one hundred taka). You must use a payment account registered in your own name to make a deposit.

Withdrawal Conditions

The following conditions must be met to make a withdrawal:

• Minimum withdrawal amount: ৳500 (five hundred taka)
• Withdrawals can only be made via the same method used for the deposit
• Withdrawals will not be processed if the wagering requirements on bonuses have not been met
• Your account's KYC verification must be complete

Transaction Transparency

krikyo does not charge any additional fees on transactions. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own charges. A full history of all transactions will be stored in your account.

Fraudulent Transactions

If krikyo finds evidence of fraudulent activity or chargebacks in any transaction, that account will be suspended and the associated funds may be held. krikyo reserves the right to take legal action.

4 Bonuses and Promotional Offers

Welcome Bonus

krikyo offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. The terms for this bonus are as follows:

• A minimum deposit of ৳100 is required to receive the bonus
• Bonus amount = 100% of the deposit, up to a maximum of ৳5,000
• Example: deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Example: deposit ৳12,000 → ৳5,000 bonus → total balance ৳17,000
• Wagering requirement: the total bonus amount must be wagered 20 times before withdrawal
• The bonus applies once only and to one account per player

General Bonus Terms

The following general conditions apply to all bonuses and promotional offers:

• Bonus funds are not transferable to another account
• Wagering requirements must be met before converting a bonus to cash
• krikyo reserves the right to modify or cancel any bonus offer at any time
• Misusing bonuses or attempting to claim bonuses through multiple accounts is strictly prohibited
• Different games may have varying contribution rates toward bonus wagering

5 Gaming Rules and Fair Play

Game Operations

All games available on krikyo are developed by trusted game developers and verified through independent testing. We are committed to ensuring a fair and transparent gaming environment. The outcome of every game is determined entirely by a Random Number Generator (RNG).

Betting Limits

Each game and betting category has specified minimum and maximum bet limits. These limits are clearly stated on the relevant game page. krikyo reserves the right to change betting limits at any time.

Technical Issues

If a technical problem occurs mid-game (internet disconnection, server error), krikyo will attempt to restore the game state. In cases where the outcome of a game cannot be determined, the bet will be considered void and the stake will be refunded.

Sports Betting

In sports betting, the official match result is final. If a match is cancelled or postponed, bets will be settled according to the applicable rules. During live betting, odds are subject to change and the odds at the time the bet is confirmed will apply.

6 Prohibited Activities

The following activities are strictly prohibited on the krikyo platform:

• Creating or managing an account using another person's identity
• Opening multiple accounts to misuse bonuses or promotions
• Using any software, bot, script, or automated system to bet or play games
• Exploiting any vulnerability or bug in the platform
• Misconduct or harassment toward other players or staff
• Using the platform for money laundering or any other illegal activity
• Selling or transferring an account or funds to a third party
• Attempting to hack the system or gain unauthorised access

7 Privacy and Data Protection

krikyo gives the highest priority to protecting your personal information. Our platform is secured with SSL encryption technology, which keeps all your data safe.

Data Collection and Use

The information we collect is used solely for the following purposes:

• Account management and identity verification
• Secure transaction processing
• Providing customer support
• Fraud prevention and ensuring security
• Fulfilling legal obligations

We do not sell your personal information to third parties. For more details, please read our Privacy Policy.

Cookies

krikyo uses cookies to operate the website effectively. By using the website, you agree to the cookie policy.

8 Responsible Gambling

krikyo believes that gambling is an entertainment activity — not a source of income. We encourage our players to gamble responsibly.

• Only play with money that, if lost, will not affect your daily life
• Never view gambling as a solution to financial problems
• Take regular breaks and set limits on your time and spending
• Spend time with family and friends and do not let gambling become the centre of your life

If you feel that gambling is becoming a problem for you or someone you know, you will find detailed support information on our Responsible Gaming page. krikyo also offers a self-exclusion facility — contact our support team.

9 Limitation of Liability

krikyo accepts no liability in the following situations:

• If a game or bet is interrupted due to loss of internet connection or a problem with your device
• If a transaction is delayed due to a service disruption from a third-party payment provider (bKash, Nagad, Rocket)
• If account information is leaked due to your own negligence
• If the service is unavailable due to circumstances beyond krikyo's control (such as natural disasters or government restrictions)

Service Availability

krikyo strives to provide uninterrupted service, however brief outages may occur due to maintenance or technical reasons. In such situations, we will try to notify players in advance.

krikyo's total liability shall in no circumstances exceed the value of the transaction in question. krikyo is not liable for indirect, incidental, or consequential damages.

10 Account Closure & Termination

Closure by the User

You may close your krikyo account at any time. To do so, contact us via our 24/7 live chat or by email at ([email protected]). Please withdraw any remaining funds before closing your account. Any bonuses with unmet wagering requirements will be forfeited.

Termination by krikyo

krikyo may suspend or permanently close an account for the following reasons:

• Violation of any of these terms and conditions
• Creating an account using false information
• Fraudulent activity or bonus abuse
• Failure to complete KYC verification or refusal to provide documents
• If identified as an underage player
• Due to legal obligations

In the event of termination, if a breach of terms and conditions is not proven, the legitimate funds in the account will be returned.

11 Changes to Terms & Conditions

krikyo reserves the right to modify these terms and conditions at any time. For significant changes, we will post a notice on the platform. Your continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

We recommend that you review these terms and conditions regularly. You can tell whether the terms have been recently updated by checking the "Last Updated" date at the top of this page.

Applicable Law

These terms and conditions and any dispute between krikyo and a user will be resolved in accordance with applicable international trade law and krikyo's operating framework. Any dispute will first be attempted to be resolved through negotiation.

12 Contact Us

If you have any questions or concerns about these terms and conditions, please contact our support team. We are always here for you.

It is your responsibility to read and agree to these terms and conditions. By using krikyo, you confirm that you have fully read, understood, and agreed to abide by these terms and conditions. Stay with us and enjoy responsibly.