Safe and Responsible Betting

Responsible Gaming at krikyo —
Stay entertained, stay in control

Enjoy the fun within your limits. krikyo always puts player safety and mental well-being first — for players aged 21 and above only.

The principles of responsible gambling

Why controlled betting matters for you

krikyo believes that online betting and casino games are a form of entertainment — not a source of income. The core goal of responsible gaming is to keep every player's experience enjoyable and safe. We want you to stay aware of your financial and time limits in every session.

Gambling addiction is a real problem that can have serious effects on personal, family, and financial life. That is why krikyo has a range of effective safeguards on the platform — from setting deposit limits to self-exclusion — to help you stay in control at all times.

Responsible gaming is not just about keeping yourself safe — it is also about taking responsibility for the people around you. Reach out to our 24/7 live chat support on krikyo at any time for assistance.

21+ age requirement: krikyo is for people aged 21 and above only. Registration and betting by minors is strictly prohibited. We take the necessary steps to verify age.

Our protection tools

What krikyo ensures for its players

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, the account automatically stops accepting further deposits, keeping you protected from financial risk.

Time-Out

If you feel you need a break, take a temporary pause of 24 hours up to 30 days. During this time your account will be completely inactive and no betting will be possible.

Self-Exclusion

If you feel gambling is becoming a problem for you, you can close your account for anywhere from 6 months to permanently through self-exclusion. Our support team will assist you through the process.

Session Time Limits

Set a maximum session time for yourself. Once that time is up, an automatic reminder will encourage you to take a break, reducing the risk of playing longer than you intended.

Loss Limit

Play will stop automatically once you have lost a set amount. Setting this limit in advance protects you from the urge to place more bets in the heat of the moment.

Reality-Check Messages

Pop-up messages will appear at set intervals to remind you how long you have been playing and how much you have spent — helping you make informed decisions.

Steps for Self-Exclusion

Keep yourself protected in a few simple steps

01

Log In

Log in to your krikyo account and go to the Account Settings menu.

02

Responsible Gaming Menu

Open the "Responsible Gambling" section — all protection tools are available there in one place.

03

Choose an Option

Time-out, deposit limit, or self-exclusion — select whichever you need.

04

Confirm

Once you confirm the change it takes effect immediately. Reach out to support if you need help.

Recognise the signs of addiction

If any of the following signs apply to you, do not wait — seek help:

Warning signs

  • Feeling the urge to bet more to win back money you have lost
  • Using household money or savings for gambling
  • Hiding your betting habits from family and friends
  • Feeling restless or irritable when not gambling
  • Feeling that betting matters more than sleep, work, or relationships
  • Repeatedly trying to cut down on betting but failing
  • Taking on debt or borrowing money because of gambling

Safe Gaming Tips

Follow these simple habits and gambling will always stay as entertainment:

  • Set a maximum spend limit before you start.
  • Only play with spare money — never your household budget.
  • Do not think of gambling as a source of income.
  • Avoid betting when drinking or under stress.
  • Set a fixed time limit and stick to it strictly.
  • Take regular breaks — at least once every hour.
  • If a loss upsets you, stop playing right away.
  • Be open and honest with your family and friends.

Financial Limits and Rules

Financial control is essential for responsible gaming

Deposit Information

  • Minimum deposit: ৳100
  • Payment methods: bKash, Nagad, Rocket
  • Set your own daily limit
  • Lowering a limit takes effect immediately
  • 24-hour wait to raise a limit

Withdrawal Information

  • Minimum withdrawal: ৳500
  • Processing time: within 1 hour
  • Returned to the same payment method
  • Withdrawals are always given priority
  • Accurate details mean no delays

Bonus Terms

  • Welcome bonus: 100% on first deposit (up to ৳5,000)
  • Wagering requirement: 20x
  • Withdrawal is possible even during self-exclusion if a bonus is active
  • Setting a limit does not cancel a bonus

Need help? We are here

Never face it alone — talk to us

krikyo Support Team

If you have any concerns about gambling, want to set limits, or need to apply for self-exclusion, contact our 24/7 live chat. Our Bengali-speaking support team is always ready to help.

Email: [email protected]

Live Chat: 24/7 — instant response in Bengali

For Family Members

If you are worried about a family member's gambling addiction, let our support team know. We also consider third-party self-exclusion requests.

Confidentiality Guaranteed

All responsible gaming requests are handled with complete confidentiality. Your information is never shared with third parties.

Common FAQs

Answers to common player questions about responsible gaming

Go to the "Responsible Gambling" section in the Account Settings menu to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit requires a 24-hour waiting period, which helps prevent impulsive decisions. Contact us on live chat if you need any help.

For a fixed-period self-exclusion, you have the option to reactivate your account once the period ends. However, a permanent self-exclusion cannot be reversed. We always advise taking your time before making any decision once a self-exclusion period is over.

Start by speaking with them with empathy. Contact krikyo via live chat or email ([email protected]) to let us know — we consider third-party protection requests. For professional mental health support, consult a local counsellor.

No. krikyo is for people aged 21 and above only. Age verification is mandatory during registration. If an underage account is identified, it is closed immediately and all funds are returned.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Once the break ends, or upon a withdrawal request, you can withdraw your funds as long as they are above the ৳500 minimum threshold.

No. Online betting and casino games are designed purely for entertainment. There is no guarantee of consistent profit over the long term, and they should not be considered a source of income. Only spend money that you can afford to lose without it affecting your daily life.

Play with enjoyment,
stop with responsibility

Enjoy a safe betting experience at krikyo — cricket, slots, casino — all on one platform.

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